Ludia Forums

Game loading

My game isnt loading to collect DNA or supply drops for the last several days. Is there a game issue?

Hey Jamie_Priest, our FAQ here might have some info that could help you get past the loading issues in your game: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting&f=why-did-my-app-close-unexpectedly&p=all

If the problem persists after trying those steps, please contact our support team here at support+forums@ludia.com with your support key.