Ludia Forums

Game malfunctioning

I tried to get in my game, but it was acting off. Then I closed it out a bit later. Come back and now I can’t get in at all. How can I fix it?

Hey FirstName_LastName, are you getting any error messages when trying to launch the game?

Check WiFi and something with my game account. I’ve got full bars and signed in this morning

If you still encounter this issue FirstName_LastName, you can message our team at and they will do their best to assist. Thank you!