Ludia Forums

Game stuck - can't progress

I’ve got this bug happening where I have a popup telling me to open my chest. When I click on the chest, I can’t open it. No matter how many times I click, nothing happens. I can’t progress with the game until I open the chest but I can’t open the chest :frowning:
I’ve tried restarting the game multiple times but I get the same issue every time…

I’m stuck as well. Getting a network connection error when attempting to log into game. Game froze attempting to load a dungeon.

I’m sorry to hear that you can’t open your Battle Chest, @MicrobicWalnut. Could you reach out to our support team here at support+forums@ludia.com with your support key so our team could try and help you with this? Thanks!

All good, I tried the next day and it seems to have fixed things. I think it was bugging out because I had another chest unlocking on a timer.

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Glad to hear it was fixed!