Game stuck on 8

Hi there! I was bout to play jwa but it is stuck on 8 for more than 15mins, why does this happen and how to solve this problem

Hey Thoriscringe, there might be a bad connection between your device and the game. Could you please try closing/relaunching JWA? Disconnecting/reconnecting from your internet connection might help as well.

If you are still having issues after doing that, don’t hesitate to contact our team at support+forums@ludia.com.