Ludia Forums

Game will not load starting today

Starting this morning, my game will not load. I have tried restarting my phone which of course did not help. I can play other games just fine. It makes it to 8/24 during the loading screen then stops every time. Anyone else having this issue? I am emailing Ludia but thought I would ask here as well. Thanks in advance for any input!

Hey BluEyes383, could you try changing the time zone setting on your device to either New York or Toronto and then restart your game?

If you’re still having issues after doing that, contact our support team here at and our team can take a closer look for you.