Game will not load unless on wifi

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: Game will not load 99% of the time unless im on wifi

Area is was found in:

How do you reproduce the bug:
Step 1- turn on wifi and enjoy the game
Step 2 - turn off wifi and game disconnects and disappointment sets in.
(add more if needed)

How often does it happen: 95% of the time when i am not on wifi.

What type of device are you using: Galaxy S20+

Anything else? (add screenshots or additional information here)
Gets stuck at 0/31 or 8/31

I would like to add that this started with 2.16. Ive uninstalled and re-installed the game. Cleared cache…cleared data. None of that works.

Sorry for the trouble, MagicFingers. If you could please email our support team at about this, it’ll help them investigate the issue more closely. Thank you.

Are you using data or just no connection whatsoever?

1 Like