Ludia Forums

Game won’t load at all #1059865

Game won’t load. Have tried everything to fix it and nothing helps. It opens to a black screen and then closes super fastProcessing: RPReplay_Final1629306047.mov…

Game won’t load. Have tried everything to fix it and nothing helps. It opens to a black screen and then closes super fast

Processing: RPReplay_Final1629306047 2.MOV…

Hey Lola2466, could you please check your app store and make sure your game has been updated to version 1.54.18? If you’re still having issues with your game after updating, please reach out to our support team at support+forums@ludia.com.

Thanks!

I already have and was told to post in here

You can try re-installing the game, and also make sure you have the latest iOS version and that your device is compatible with the latest version of the game.

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