Ludia Forums

Game won't load past 8/24

#1

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

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Bug Description: As title says

Area is was found in:

How do you reproduce the bug:
Step 1- loading the game up
Step 2 -
(add more if needed)

How often does it happen: since this morning

What type of device are you using: Motoz2 Play

Anything else?

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#2

Hey Asta, there are some troubleshooting steps here that might help you get loaded back into the game: Stuck on loaded screen of game?

Also, try changing the time zone setting on your device to either New York or Toronto and then relaunch the game. If you’re still having issues after trying those steps, reach out to our support team here at support+forums@ludia.com with your support key.

#3

I got it to work after uninstalling and reinstalling the game three times.

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