i opened the app on my phone just now, and i cant sign in to my account when i was playing just fine several hours ago.
is anyone encountering this or has encountered it?
Update: all of my progress has just disappeared despite waking up today and signing in to play with no problems. At 12 pm, a couple hours later, everything has just disappeared and now the game is showing no subscription status either.
So far no problems on my side.
all of my progress has been reset and i have no idea what happened
Go through the tutorial. Log out and then log back in
I tried that, and nothing has changed, its also showing that my subscription is gone too.
Ive sent messages to support detailing whats going on, but i havent gotten anything back yet.
Also, ive noticed that the ability to sign in with my google account is no longer there
Interesting…
Hopefully, Support will get it straightened out
I hope so too or years of progress and subscription money will be wasted
Still no update on why all of my progress has disappeared!!
Hey mzumbo, I’ve sent you a private message.