Gigantic pass

So after buy the $40 monthly pass I was not given my DNA and rewards. I made a ticket and after days I finally got my stuff in the mail. I was able to collect everything except my attack refund boost. It is still sitting in my mail and I cannot retrieve it. I get message saying I have boost in inventory when I do not. Anyone else this happen to

Hi Geeweezee. If you haven’t messaged back our team at about this specifically yet, please do so as they’ll be able to look into it. Thanks!

Sadly I have put many tickets cause I am not getting any answers. I bought pass first day and I’m still dealing with this issue almost two weeks later

Sorry to hear that, Geeweezee.
I recommend avoiding sending further messages before our team replies as that could reset your position in their queue. They will do their best to get back to you as soon as possible.

Well by the time they get to it, it will be next pass. Which I will not be buying again. Boooooooo on this one support.