I agree 100% @Slimeworms. While I am uncertain the objective was to hamper progression, numerpous changes over the past year have certainly imposed a negative impact. These include secondary spellbook caps, limits on the number of passes or rewards from challenge events, pay walls, event rigging and dispersal of rewards among too many heroes.
It seems it will onerous for newer players to adequately improve their heroes to competition with top players. Those of us that have been here since the onset remember when the app was much more enjoyable prior to corruption of these features.
Unfortunately, I suspect the inherent nature of being a developer is preventing the team at Ludia from observing these concerns from a player’s perspective. If the team were able to view these changes the way players do they may be able to understand why players feel abused. My advice would be to consider how many of these changes have negatively impacted playability, Hopefully something gives and they begin responding favorably to player concerns.