Ludia Forums

Glitches causing loss of epic incubators

You’ve had it happen to you. Your just about to complete that strike event then the game says that you were inactive. However it player on the death animation of the last dinosaur in said strike event. Said I completed the event even though I was inactive and never gave me the incubator, has this happened to you? What do you think of it? Is it just because I needed that indoraptor?

Hey TroodonYT, I’m sorry to hear that happened. Could you contact our support team here at support+forums@ludia.com with your support key so our team can try and make this right for you?