Google Account synced to wrong

Hey hippiechickie69, try disconnecting from your Google account from the in-game Player Settings menu and reconnect to Facebook.

If you’re still having issues getting back on your level 10 game account after doing that, please do not hesitate to contact our support team here at support+forums@ludia.com, and our team would be happy to help you.

Please make sure to include the in-game name along with the 4 digits after it, from your old game, and the support key from your level 6 game account in your email.

Thanks!

Like Mr Ned said, log in on any account you can access, then click on your level, and then settings.

You should see two options, one for facebook and one for google. Just select to log in with facebook and you should be good. :slight_smile:

I tried that. The Facebook option and Google option both go to the level 6 one

Yeah that’s not working. Facebook and Google play now both log into the level 6 game

That’s really strange. :thinking:

If you reach out to our support team, they’ll be sure to assist you further with this.

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Need some help!

I did this so deleted and reinstalled the game and relogged in then