Have been having issues with the game not updating my location at all while playing on my iPhone X running iOS 12. It’s almost as if it’s not using my Google Maps and GPS location on the device. I do tech support and have already gone through all troubleshooting apart from reinstalling the software on the device. Both Maps and Google Maps app are working just fine and updating the GPS location correctly.
Have uninstalled the game totally and installed it again, but same issue. Have also reset all Location Settings on the device, but issue remains. Only way the location actually updates correctly is if I minimize the game, open up Google Maps, then go back to the game. It will then put me in the right spot, but the game still doesn’t move my location as I move.
Seems an issue with the communication with GPS, after updating to iOS 12, as it was working just fine right before I had updated. All other GPS apps work just fine though, so issue is just specific to Jurassic World Alive. Is anyone else seeing this issue and is there anything that can be done to resolve it?
Update on Issue
Just tested it out with the Pokemon Go app as well, and no issues found here at all. Their game tracks the location perfectly and moves correctly as I continue walking around. Only affecting Jurassic World Alive. Can confirm that it didn’t happen with the new Jurassic World Update, until after iOS 12 was installed. Was working just fine until iOS 12 was downloaded and installed specifically.