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GPS problem last 24h

#1

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Bug Description: game will not track my location anymore when moving it just stays still and moves every 2 minits

Area is was found in radar screen

How do you reproduce the bug:
Step 1- move
Step 2 -
(add more if needed)

How often does it happen:the past 24h

What type of device are you using: huawei p20 pro

Anything else? (add screenshots or additional information here)

#2

Hey Brabbink, could you try going into your Location Accuracy menu in your phone Settings and toggle off the Improve Location Accuracy setting? If you’re still having issues after doing that, reach out to our support team here at support+forums@ludia.com with your support key and our team could try and provide some further troubleshooting.

#3

Still don’t work its worked fine since global lunch

#4

I’m sorry to hear that didn’t work, and our team would be happy to try and assist you further if you reach out to them. In the meantime, there are some troubleshooting steps from our FAQ here that could help as well: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting

#5

Hi just found the Google location setting switched it off and it now works fine😁
What has this just started to happen now

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