I am having the issue of my GPS not tracking me as I move and get the error message attached?

My phone is a Galaxy S7. Also my phone get really hot after playing JWA for only a minimum of 15mins.


Hey brsmith989, if you’re playing the game on low battery, your device might be going into a “battery saving” mode which could affect the GPS settings on your device. Take a look at our FAQ here:

Also, try closing any background apps you’re not using while playing if your phone is overheating.

If you’re still having issues, contact our support team at with your support key.