GPS with MAP ISSUES


#1

I am having the issue of my GPS not tracking me as I move and get the error message attached?

My phone is a Galaxy S7. Also my phone get really hot after playing JWA for only a minimum of 15mins.


#2

Hey brsmith989, if you’re playing the game on low battery, your device might be going into a “battery saving” mode which could affect the GPS settings on your device. Take a look at our FAQ here: https://ludia.helpshift.com/a/jurassic-world-alive/?p=all&s=troubleshooting&f=android-why-is-my-gps-disconnected

Also, try closing any background apps you’re not using while playing if your phone is overheating.

If you’re still having issues, contact our support team at support+forums@ludia.com with your support key.