Guest login recovery?

What are the chances Ludia can recover my guest account? I have my username, id#, level, and what alliance I was in, but don’t have the support key. I went through the in app support process,and gave them all the info yesterday, but haven’t heard back yet. 7 months, level 18, 1,000,000 coins in the bank. :sob::nauseated_face::face_vomiting:

Hey Kroszell, our team will have to take a closer look for you once they see your message.

Please make sure you had included the username and ID # in your ticket as well. Thanks!

Hey Supaphada_Lerdwasuku, could you please continue your messages with our support team? Our team will be sure to try their best to help you get your account back.