Ludia Forums

Guild - Unable to Give

A few days ago, I was suddenly unable to give more items to guild members. For example, I have 600 common items that were requested, but the give button is greyed out and I am unable to give a single one. At first I though it was a cooldown timer, but it’s been 72+ hours now and I haven’t been able to give anything.

Thanks for the help!

Same thing is happening to me.image

Same here. Contacted support twice, no response…

Same issue for me, been about 24 hours, observed on two different devices.

Hey everyone, our team is looking for a fix for this issue. Thanks for bringing this to our attention!

Thank you for the update! We look forward to the fix :slight_smile:

Question @Ned
I contacted support and they closed my case without responding. Is this normal customer service?

Hey DylanRamsey, our team is currently looking into this issue. However, I’m sorry to hear that happened to your ticket. Could you send me a private message of your support key so I can take a look at this for you? Thanks!