Have not received my Welcome Back Rewards

As the title suggests its been quite a long time since ive played the game,and i ve realised today that these special returning players rewards exist.Also can you tell me the minimum amount of months to get them?

Hey @Penguin131, please write to support+forums@ludia.com and we will be more than happy to assist you with this issue. Don’t forget your support key :sauropod:

Thank you