Help, can't log in to game! (stuck in 17/30)

I can’t get in to the game. it was abt 17/30 and then crashed and went to home screen. how to fix… help

Just restart

Em, did that 20 times. (i did reboot da phone btw)
My other account in the same phone works.

How can i log in to my other accoung read down:

So, in Xiaomi (and prob most other android device) has what you call dual apps. i made a dual app for an alternate account. my regular account works. My second account however, always fail. and just failed today.

Sorry, i can’t help I don’t have much experience with androids

Any Chance @Ned or anyone from help and support help?

Hey there, Nuggetosaurus. If you haven’t already, could you please reach out to our support team at support+forums@ludia.com? Our team would be more than happy to try and help you out with your issue. Please include your support key in the email as well if you have it available.

Thanks!