Ludia Forums

Help! Didn’t receive proper capsule?


#1

Clicked on my free capsule like I do every morning and suddenly It says I purchased a rare capsule? Which even if I did click on it, it sucks and yeah whatever BUT I didn’t get anything from a rare capsule! Just got one dinosaurs DNA and some cash like I tend to in a free capsule. Any way this can be fixed/looked into?

Edit: and yes I’m missing the 540 I would have paid for a rare capsule


#2

hey man thats messed up tell gm so they can refund u maybe or give you something for free https://ludia.helpshift.com/a/jurassic-world-alive/?s=hot-topics&f=how-can-i-reach-support&p=all