Ok - so I opened my app early Sunday morning (nothing new) and everything was GONE. I had to totally restart like I had never played before. I hadn’t deleted the app or made any changes prior to this. The only thing that was the same was my VIP status seemed to have carried over.
I am on a iPhone so i checked the support and it said to check my “Game Center”. I did but my Game Center had been turned off - I have never really played any games other then this one and I only do it with my son (we play together). My son is freaking out cause he thinks I did something to lose his game.
Can you please help me? I responded to the “Contact Us” in the Suppot menu but have yet to receive any response yet (over 24hrs later). I am Jason6920 (#0454) and the account I am trying to get back is Jason6920 (#0453) in the alliance “Texas”.
As it seems my VIP carried over somehow I am hoping that I can be verified that way? Any way please help. Thank you.