Help i need help i lost my account

I updated my Ipad and Jurassic World Alive got deleted. I redownloaded it, and all my work is gone. I had to create a new account. HELP! I DONT HAVE FACEBOOK OR GMAIL!

Hello IndominusMek!
If you email our support team at support+forums@ludia.com, they’ll do their very best to help you out with this. Please include as much info about your account as you can when you message them. Thanks.