Help i need help i lost my account

I updated my Ipad and Jurassic World Alive got deleted. I redownloaded it, and all my work is gone. I had to create a new account. HELP! I DONT HAVE FACEBOOK OR GMAIL!

Hello IndominusMek!
If you email our support team at, they’ll do their very best to help you out with this. Please include as much info about your account as you can when you message them. Thanks.