Ludia Forums

Help me plz

An error occurred during the hybridization process !!

But the shop did not open

Help me

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That happened to me a couple of weeks ago with Leptostega. Submit a support ticket. Make sure you include your support key. Did you get your creature? If not make sure that’s part of your message

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Hey Hamidan, could you reach out to our support team here at support+forums@ludia.com with your support key? Thanks!

An error occurred during the hybridization process !!

Screenshot_٢٠١٩٠٥٢٥-١٨٥١٠٤_Jurassic World.jpg

But the shop did not open

Help me

Unfortunately nothing we can do for you on that here in the forums, make sure you do an in game support ticket explaining your issue. I am sure they will sort it out for you.

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Ok :slight_smile:
Thanks