Ludia Forums

Help needed please


My son’s phone went through a factory reset and he forgot his Gmail address and name details he used to set up, his profile, he’s gutted as he had got really far and Tova good level, is there a way that someone can find the Gmail address linked to his user name to get his profile etc back


Hey Mark73, our support team would be happy to try and find your son’s game account for him. Could you contact our team here at with any details you remember from your son’s game, such as the support key or his gamer ID?



Much appreciated

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