Ludia Forums

Help new phone

Okay. I got a new phone!

Phone did not save my google play email addresses. Neither did facebook…

Does anyone know anyway to get them back? I though Id ask here since this is the game this is an issue with.

Hello GenericAnemone. If you’re having issues retrieving your game progress, contacting our team at is a good idea. Please include your support key if possible.


I can’t. I can’t remember the emails I used.

You can use any personal email (even a new one) to email the team at! They will do their best to help you out.

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I’ll give it a shot! Thanks!