Ludia Forums

Help with Bans

Can somebody please help me!?!? I have vigorously been trying to get someone to assist me with a ban that was made incorrectly. I have clan members that had a similar problem and the situation was resolved through the forums. I have gone through support and am not getting any responses! Nobody is helping with this situation. Can someone please direct message me and PLEASE HELP!!!

Hey tC13, I’m sorry to hear that. When you launch the game, there should be a contact button on the main menu. Once our team receives your message, they’ll be able to provide more information.

If you had already contacted our support team, it might take some time for them to investigate and get back to you.