Well this is the last straw now, bought 1200 dinobux the other day, money came out of my bank account and and didn’t get ANYTHING in game, contacted support and showed them proof of receipt from my account, then 2 days later they get back to me and claim I DID get the dinobux, which I did NOT get.
For the record I’m going to be going to my bank on Monday and am putting in a purchase dispute and getting my money back!
Now I can’t even cancel my VIP coz when I go into settings and click the VIP button (which is showing up green) it brings some pop up about the benefits of being vip, I click ok and the menu closes…can’t cancel it.
I have temp transferred all my money into my mothers bank account so they can’t take the subscription in the mean time.
Always knew Ludia had shady practices but this is a joke.