Ludia Forums

How do I email ludia?


#1

How do I email them because my purchase did not go through


#2

The email is like support@ludia.com or something like that, to get the accurate email you should ask a mod.


#3

It should be support@ludia.com


#4

This is ridiculous, the reason this has no replies is because it hides its own email! How ridiculous! Support@ludia.com


#5

There email is support+forums@ludia.com but if you go under “settings” you should see a section called “help & support” if you tap that then you can contact them that way in game.


#6

Ingame?!:man_facepalming:
That was the only way?!
But what, when you cant geht into the Game and the Game Freeze or closed automaticly?

Why they isnt a Support E-Mail or Formular in Support section?!

Bad Support!


#7

Hey BlackEagle, our support team can also be reached out of the game here at support+forums@ludia.com. There’s also more information on contacting our team on our FAQ here: https://ludia.helpshift.com/a/jurassic-world-alive/?s=hot-topics&f=how-can-i-reach-support&p=all

I hope this helps!