How do I email them because my purchase did not go through
How do I email them because my purchase did not go through
The email is like support@ludia.com or something like that, to get the accurate email you should ask a mod.
This is ridiculous, the reason this has no replies is because it hides its own email! How ridiculous! Support@ludia.com
There email is support+forums@ludia.com but if you go under “settings” you should see a section called “help & support” if you tap that then you can contact them that way in game.
Ingame?!
That was the only way?!
But what, when you cant geht into the Game and the Game Freeze or closed automaticly?
Why they isnt a Support E-Mail or Formular in Support section?!
Bad Support!
Hey BlackEagle, our support team can also be reached out of the game here at support+forums@ludia.com. There’s also more information on contacting our team on our FAQ here: https://ludia.helpshift.com/a/jurassic-world-alive/?s=hot-topics&f=how-can-i-reach-support&p=all
I hope this helps!