Ludia Forums

How do I get my park back


Hello everyone,

I changed my phone from to an Iphone some time ago, and when I downloaded the game again recently I missed my park. I think it was connected to a google account, and I wanted to know if it’s possible to get it back ?


Hey Diacelium, could you try logging in with your Facebook account when you first launch the game and see if you’re able to get back on your original game? If you’re still having issues with your game account, email our support team here at, and our team would be happy to try and help you get back on your game. If you remember the support key from your previous game, it’ll be really helpful if you included it in the email as well. Thanks!