How long before my account s

Hi long do it take for both of my accounts to be removed permanently so I can start over fresh from the beginning I have put in already to ask sophert and both of my sophert key for both accounts please if someone can reset my account s both to be removed thank you

Hey @Christie_Legresley, depending on the current ticket volume it could take a few business days to get to your request. In the meantime, please refrain from updating your ticket until our team can get to it so that it doesn’t reset your position in queue.

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