How to check in game money purchases


#1

Hi guys anybody know how to check in game money purchases my wife bought a one time offer after levelling up which gave here amongst other things extra £500 in game money which put her total up to a £1057 she just booted up and now as far as she’s aware she haven’t bought anything but she’s lost £600 just wanted to see if we can check if she’s accidentally pressed the incubator next to the free one without realising help would be appreciated :+1:t2:


#2

Hey Michael_Rogers, thanks for writing in. Our support team might be able to tell your wife on where her in-game cash went into. She can reach out to them here at support+forums@ludia.com, and also including her support key in the email will be really helpful in finding her.