Ludia Forums

How to train your dragon won't load


#1

my how to train you dragon game won’t load all I get is a black screen please help me someone


#2

Hey Max_Dameon, make sure that your device is connected to a stable internet connection before launching the game. If you’re still having issues, our FAQ here might have some useful troubleshooting for you: https://ludia.helpshift.com/a/dragons-rise-of-berk/?s=troubleshooting
Feel free to reach out to our support team at support+forums@ludia.com with your support key if you’re still having problems after trying the troubleshooting steps, and our team could try and assist you as well.