Ludia Forums

How yo recover my account

Hello my name is Enzo Dioses,

I would like ti know if you can help me recover my account, since my previos cell phone was destroyed and I was playing in guest mode and what causes me the most pain is that I was at level 12

I’m sorry to hear that happened to your device, Enzo1. If you reach out to our support team here at with your support key, our team would be happy to assist you.

Please make sure to include that screenshot in your email as well.