Can you help me?
I bought Rune but I didn’t receive any Rune 
Hey Phuong_Mai, I’m sorry to hear that you didn’t receive the Runes you purchased. If you reach out to our support team here at support+forums@ludia.com with your support key and a screenshot of your purchase receipt from the app store, our team would be happy to help you.
Thỉnh thoảng bị lỗi ý bạn 
Translated From Vietnamese
“It fails from time to time ”
Unfortunately, our forums are currently only in English, we have gone ahead and translated your post using Google Translate. Please remember to include an English translation going forward.
Yes. I sent information to support via this forum. Yesterday, I bought Rune twice, but I only received once