Ludia Forums

I can't install the new update

I tried 5 times but I can’t install It does anyone else have the same problem ?

I have the same problem on my sons phone. I have to uninstall then reinstall to get it to work.

I’ve got the same problem. Tried 3 times and it has failed each time.

Hey everyone, I’m sorry to hear that you’re having trouble installing the new update! You might need to free up to twice the amount that it recommends on your phone in order to download and install this update. Don’t hesitate to reach out to our team at support+forums@ludia.com if you need any assistance!

I did manage to in the end but I had to remove a lot of apps and photos to do it.