Ludia Forums

I can't play the game

Since yesterday i am been trying to play the game i can log in but it doesn’t let me to play the game please help me my Wi Fi works fine

I’m sorry to hear about this, Carnage_Akemi1. If you’re connected to a WiFi connection, could you try forgetting the network on your device then re-adding it and see if that helps?

If you’re still unable to log in after doing that, our support team would be glad to provide additional troubleshooting steps. Please reach out to them at support+forums@ludia.com and don’t forget to include your support key as it can help them locate your account faster. Thank you!

@Ronald I did many times but didn’t work also i sent a ticket yesterday still waiting🤔

Once our support team gets the chance to read your message, they will get back to you as soon as possible so keep an eye out. Your patience is appreciated, @Carnage_Akemi1!

1 Like