Ludia Forums

I can't receive my dominator league pack at suchodus tournament

Is there anyone could help me for a moment cause yesterday until today i cannot see my reward for my hardwork to climb up to rank 6th at dominator league tournament.
I don’t think this will happen to me so i have not take a screenshot that what sad for me and i feel so desperate-could you please help me by the way .
Thank you for reading.

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Welcome to the forum @Thuy_Nguyen.
This never happened to me but saw a couple of posts with other players having this problem.
It is best if you contact Ludia support, it will take some time for them to respond but they will help you.
You can use the ingame support function or write an email to support+jurassicworld@ludia.com. Do not forget to include your support key in your request.

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thanks for your advice