I did not win my prize for registration!


How do I get my prize?


I just got mine. Restart the game or wait until it is available in your mailbox (also; check the mailbox lol).


I have received the message but not the preinscrption price. :rage:


Try reaching support or wait until you receive it again. Sometimes its bugged and it will appear again.


I have not even recieved the mailbox mesdage it’s been an hour of loading reloading and restarting and even disconnecting and reconnecting my data and wifi. Hopefully it arrives soon as all dinos seem to be way out of reach.