Ludia Forums

I didn’t get my free epic incubator when I purchased VIP

So I purchased VIP a while and the ads always came up with me getting a free epic incubator, but I never got it. Can someone help me?

First time vip?

I bet it’s in your mailbox on the left side of the screen :arrow_left:

Hey Oh_Deer, if you’re still having an issue with receiving your Incubator, could you reach out to our support team at support+forums@ludia.com with your support key so our team can take a look?