Ludia Forums

I just want to know how much time does it take to get an reply from the support team for an email sent to them

#1

Just curious as it’s been 4 days and I wanted to know what is happening

#2

I’ve always gotten a response within two days. Just be sure not to submit multiple tickets and always include your support key which is at the bottom of the loading screen.

#3

Done that and it’s 4 days and counting and I am still waiting

#4

Have you give them your support key? Without it, the have a Problem to look what happend

#5

My email had the key. And I got the reply