Ludia Forums

I keep crashing please help me anybody 😭😭😭

Please help because every TIME I even try to get in the game it crashes I tried everything y’all said and even asked the support team. Nothing works at all I guess you guys need to ask me to try some new different things to solve it. My support key is -edited- please help me i have been playing ever since 2015

I’m sorry you’re having crashing issues with your game, Jurassic33. If you’re in contact with our support team already, I would suggest following up with our team so they can better assist you.

If you have a different device, could you please try launching the game on that device and see if your game is still crashing?