I lost my account and support has not gotten back to me

I lost my lvl 75 vip account and the in game support has not gotten back to me. It has been over 24hours. Has anyone else had this issue? As a pay to play user I expect better customer service and also some sort of compensation.

When I couldn’t play the game and I put in a support ticket it took at least a month for the issue to be resolved. Heck, maybe two months. It’s not poor customer service. It’s because of the volume of support tickets that are being filed.

Wait more than a day before demanding compensation

Lv75 account? Is this a special thing? Neither player nor dinos go that high in this game.

Jurassic World the Game maybe?

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