I lost my account JW

By mistake I lost the jw alive app, my session was not linked to google play. The only thing I have my username: cesar level 16. Trophies approx 3300.

Now when I start, I have nothing from my last game.

Mail ludia. -edited-


Hey cesarin, was your game linked to Facebook? If so, connecting to Facebook in the game would bring your account back up.

If you were playing on a guest account, our team will try their best to assist you. If you haven’t already, could you reach out to our support team at support+forums@ludia.com?