Ludia Forums

I lost my account, plz help me to recover!

I’m playing on my google play account, i lost all my progress then, and when i tried to open my game, it reset and started from the beginning, how can i recover my account? Pls help me😭

Hey Sajish_D, if your game was linked to Google Play, could you please check your in-game Settings menu and see if your game is still connected with your Google Play account?

If your game is connected to Google Play and you are still having issues, please contact our support team at support+forums@ludia.com with your support key.

Thanks!

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