I lost my account when connecting to Facebook

emphasized textI lost my account and can’t log back into it how do I get it back

Hello Brandon_Casteel!
Our support team will be glad to assist you with retrieving your account if you contact them at support+forums@ludia.com. Please include some info about your account in your message to them.

Ok I sent one how long does it usually take?

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Thanks Brandon_Casteel. It might take at least a few business days in some cases depending on our ticket volume, but they’ll get back to you as soon as possible!