I lost my level seven account with SIX epics and the one-time-offer I spent £10.00 on.
I contacted customer services on a new account but all I got was the message telling you to visit the FAQ and all that said was ‘sign in with your old account’s Facebook’ or whatever, but I signed in as a guest, don’t have enough space to back it up to the cloud (stupid iPhone 6) and don’t use Game Centre! (sorry for the spelling of centre, but I’m British)
I don’t know how to get my hands on the receipt for my purchase, a suggestion would be appreciated, because I want a refund.
I have my old support code, pictures of some of my dinosaurs, my # number code thing and my username, but all of it is useless.
I played, and loved the game since the British app-store release, and everything I had is gone thanks to deleting this app instead of the one next to it! (messed up iPhone 6)
If anyone knows how to retrieve my account, please help me in the comments, because a few of my friends lost their’s as well.
Jeez, did you read ALL of that?