Ludia Forums

I lost my all game stat

I changed my cell phone today
When i started titan uprisng with my facebook id
I losted all my game stat

I have my support key so plz help me

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Contact support

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Hey there, @Ki_Beum_Kim, I’m sorry to hear that you have lost your progress! Reach out to our support team at and we’ll help recover your account. If you can include your support key in the email it would help them find you more quickly in our system. Thanks!

I already send email guys
Just check your mail and dont send macro answer

Oh good, I’m happy to hear that you have already contacted us - one of our agents will respond as soon as they can.

I’m sorry if my previous response seemed unnecessary, but looking at this thread I was not sure if you knew how to contact us!