Ludia Forums

I lost my all game stat

#1

I changed my cell phone today
When i started titan uprisng with my facebook id
I losted all my game stat

I have my support key so plz help me

#2

Contact support

1 Like
#3

Hey there, @Ki_Beum_Kim, I’m sorry to hear that you have lost your progress! Reach out to our support team at support+forums@ludia.com and we’ll help recover your account. If you can include your support key in the email it would help them find you more quickly in our system. Thanks!

#4

I already send email guys
Just check your mail and dont send macro answer

#5

Oh good, I’m happy to hear that you have already contacted us - one of our agents will respond as soon as they can.

I’m sorry if my previous response seemed unnecessary, but looking at this thread I was not sure if you knew how to contact us!