Ludia Forums

I made a purchase, but didn't not receive my item since 12 hours ago. What can I do?

#1

Anyone from Ludia can assist ?

#2

Hey Jeffery1, I’m sorry to hear that you still have not received the item you purchased in the game. If you contact our support team here at support+forums@ludia.com with your support key, our team can try and assist you further with this.