Ludia Forums

I tried everything, the problem takes 2 weeks!


#1


#2

Hey ADDO1991, could you try rebooting your device and then relaunch the game and see if your friends on your list are still showing up as Guest? If it still shows as Guest, reach out to our support team here at support+forums@ludia.com with your support key and that screenshot so our team can investigate further.


#3

That Guest guy sure gets around, I have one in my guild as well :wink:.

But yeah, hope they can fix you up soon.


#4

Plenty of them in mine, too.

Usually just takes awhile to load, then they appear with proper names


#5

I tried to reboot, reinstall. I write about support.
Well thank you.